Please advise as soon as possible if you are unable to attend an appointment. Cancellations with less than 48 hours’ notice before the appointment, or non-attended appointments without any prior notice will be charged at the full rate.


Therapy: Dr. Moulton abides by the boundaries of confidentiality as outlined within the Code of Ethics of the British Psychological Society (BPS) and the Data Protection Act (1998). All personal information is held in strict confidence and in accordance with the Data Protection Act (1998).

Treatment is confidential which means that your therapy will not be discussed with anyone. But there are some important legal and professional limits to confidentiality and very rarely, confidentiality may need to be broken. We are legally obliged to report to relevant bodies if there is evidence of any risk to self or others.

The law also places certain obligations on a professional therapist in the event of a claim or legal dispute whereby we may be required to provide copies of case notes or to appear in person when ordered to do so by a Judge.

Professional practice also requires us to discuss work with a clinical supervisor who can monitor practice and ensure that it continues to be of high quality. With your prior consent, brief reports may be written informing your GP or psychiatrist of the work you are undertaking if you have been referred in this manner.

Coaching: As a Chartered Psychologist, Dr. Moulton is ethically and legally bound to protect the confidentiality of our communications. Information about work is only shared with others with your written permission or in response to a court order. There are some situations in which there is a legal obligation to breach confidentiality to protect you or others from harm. If Dr. Moulton has information indicating that another individual is at risk of harm, she must report this to the appropriate authorities. If Dr. Moulton believes you are at imminent risk to yourself or others, she is also required to take relevant action. These situations are quite rare in coaching practices. If such a situation occurs in our relationship, Dr. Moulton will make every effort to discuss it with you before taking any action.


Therapy: Dr. Moulton is also obliged by the BPS and the Health and Care Professions Council (HCPC) to abide by their codes of ethical practice. Ethical practice includes, for example: not exploiting clients emotionally, sexually or financially; not making false claims about her training, abilities or practice; maintaining appropriate confidentiality; being insured to undertake psychotherapy practice; not undertaking psychotherapy practice if under the influence of alcohol, intoxicants including illegal substances, or being otherwise incapacitated through illness.

Coaching: Dr. Moulton works within the European Mentoring and Coaching Council’s Code of Ethics, therefore acknowledges the dignity of all humanity and conducts herself in a way that is respectful of diversity, and promotes equal opportunities. It is her primary responsibility to provide the best possible service to the Client and to act in such a way as to cause no harm to any Client or sponsor. She is committed to:

• Functioning from a position of dignity, autonomy and personal responsibility
• Operating within my level of competence
• Focusing on the Client and their context
• Managing the boundaries of the coaching relationship
• Acting with integrity and professionalism at all times


Dr. Moulton is subject to the complaints procedures of the relevant professional governing body i.e. the BPS, the HCPC and the ILM. Please contact us or these bodies for further information.